FAQs
 

Rose Cottage Doggy Daycare | Dog Hotels in Rotherham
Yes we are licensed by the Local Authority to ensure we keep our high standards this is reviewed accordingly and we always strive to be the best with your dogs interests always at heart!
Yes we do! All dog breeds and size, years of hands on experience as well as knowledge on dog behaviour, grooming, first aid and much more.

Your dog(s) needs to be vaccinated against the following before attending Rose Cottage and up to date with their yearly boosters.

  • Kennel Cough (KC)
  • Distemper, Hepatitis (Canine Adenovirus) and Canine Parvovirus (DHP)
  • Leptospirosis (Lepto)

A copy of your dog’s vaccination card is needed for our records. Please email a clear, readable image of any vaccination card(s). If any updates have been made to your dog(s) vaccination card(s), we will require an updated image of any changes to be emailed to info@rosecottagedoggydaycare.co.uk as a clear attachment. If you are sending the photo from a mobile phone such as an iPhone, please could you send the full-size photo of the card (shown as “Actual Size”) so the quality of the photo is not reduced.

Bordetella Bronchiseptica, also known as ‘kennel cough’ is basically the common cold to dogs, and despite its name can be contracted wherever your dog comes into contact with other dogs – so as well as in kennels it can be caught at the vets, in the park etc. The vaccine for kennel cough is administered by your vet in the form of a nasal spray, and will last 12 months. While the vaccine will not prevent all types of coughs/flu ( just like the flu-jab for humans) it will protect your dog from the main strains. If your dog shows any signs of kennel cough we ask you to not board them or use our other services as it is highly infectious, any dogs sent will be isolated and asked to leave site in order to prevent the disease spreading. Please ask for more information should you require it.
Yes if you wish we do have larger rooms available please ask for more details on booking.
No, we do not charge extra for our larger friends every dog regardless of size gets all the love and affection it needs at RC.
Not at RC we can assure you all our dogs are out playing and socialising all day they only return to their kennels when its bed time after a fun and tiring day.
We walk every dog daily on our grounds in a secure open space however you can also have piece of mind knowing the dogs get the use of our agility paddock, chill out lounge, TV room and orchard daily keeping their mind occupied and physical needs met all on site!
Here at RC we take time to get to know your dog and we introduce them slowly to small packs so they can enjoy a group walk and the younger dogs can learn from their peers we don’t believe any dog should be on their own unless of course this is what is best for your dog and what you advise.

We do viewings by appointment only as we take the time to explain everything to you these can be booked in give us a call to see availability.

Please check out our Virtual Tour Video for a look around or site and facilities.

We require every new dog to do a trial day care or boarding stay and then you will receive a full report within 48 hours of how we feel your dog has settled and got on with us throughout the day/night. Please do not be disappointed if we refuse your dog entry to Rose Cottage, rest assured we have the dog’s best interests at heart, we will of course always try to recommend another option for you and your dog. We do not just take your money we advise you if we feel we are not the best places for your pooch. We always want what is best for each and every dog that comes to Rose Cottage.

When booking your dog in for Day Care or Boarding please give as much notice as possible for the booking so we can make sure we have availability to book your dog in. The best way to book your dog(s) in for any Day care or boarding is by text to 07809 895348 and we can check our availability and book you in if we have spaces for the dates that you need. Our office hours are between 10:00am and 16:00pm if you text outside of our offices hours you will receive an automated message back, confirming we have received the message.
If you want to book a stay over the busy holiday periods then as much as possible, however please give us a ring and we will do our best to help whatever your circumstances.

A non-refundable or transferable deposit of £50 is required for stays over 5 days is required on day of booking paid by cash or card the rest of balance is due in full on first day of boarding in full by cash or card. Full Terms and Conditions of payment information is available upon request. If you cancel the booking the deposit will not be refunded back to you.

Our collection and drop-off times are:

Monday to Friday only

AM is anytime between 7:00am and 10:00am
PM is anytime between 16:00pm and 18:00pm

When you arrive at our gate to drop your dog(s) off please could you contact us on 07809 895348 and we’ll let you in. One of the team will meet you in the car park to collect your dog(s). If you do follow another car into our site, please notify us via a call or text message that you have arrived to drop off or collect your dog(s). Please wait in the car park and we will be with you as soon as we can.

All you really need is your dog(s), and their vaccination card, as well as any medication they have been prescribed. We are able to provide all their food unless on a strict diet, however if your dog has a favourite blanket or some special treats that you think your dog might enjoy while they are with us, then please feel free to bring them with you please label all food and treats and do not use plastic tubs we like to be user friendly so food bags with correct measure of food in can be popped in the rubbish easily after being emptied in to your dogs dish.
We provide all toys your dog could dream of and these are all neutral no aggression over personal toys so I’m sorry we don’t allow personal toys, you can however send beds and blankets with the warm scent of home to relax your dog in the evening.

We ask you to provide food if your dog has special dietary requirements that eliminates any upset tummy scenarios due to change of food.

We do however have in stock a dry kibble and wet if needed. We can accommodate raw food as we have fridges and freezers available on site too.

Please bring the completed dog profile form with you on your dog(s) fist day with us. Please make sure all sections of the form are completed. We don’t require the forms or vaccination card until its your dog(s) first day with us.
Please also bring your dog(s) vaccination card so we can take a copy for our records. We also need to see the vaccination card again should it have been updated since the last time your dog(s) came to us for any Day Care or Boarding stays.

Yes, we can get your dog’s looking their very best for your return, we offer a full wash and blow dry using the best products to suit your dog’s individual skin type.

Please let us know if you would like to add this onto your booking as an optional extra to ensure they smell amazing and are looking their very best for when you come to collect them, ready for all the cuddles.

Yes no problem at all just ask when you book and we will be happy to help but please bare in mind we always do what’s best for your dog so if he or she is stressed at any point we will stop and let you know on collection.
Please send us a text message to 07809 895348 informing us that you would like to cancel the booking. Please give us as much notice as possible. If you have paid a deposit for the booking this is non-refundable or transferable and won’t be refunded.

Due to the nature of how we operate our business we must be selective with the breeds of dogs we take for Day Care and Boarding at our centre. Unfortunately, because of this we are unable to take the following breeds of dogs, Staffordshire Bull Terrier, Dobermann, Mastiff, Bull Breeds, Rottweiler, Akita, Shar Pei. It is at Rose Cottage discretion what breeds of dogs we take, that we feel suit our environment, and we are sorry for any inconvenience this may cause you however please be aware we want what’s best for each and every dog and sometimes Rose Cottage doesn’t suit every dog. We do not just take your money we advise you if we feel we cannot help. We require every new dog to do a trail day care or boarding stay and then you will receive a full report within 48 hours of how we feel your dog has settled. Please do not be disappointed if we refuse your dog entry to Rose Cottage, rest assured we have the dog’s best interests at heart, we will of course always try to recommend another option for you and your dog.

Get in Touch