Your dog(s) needs to be vaccinated against the following before attending Rose Cottage and up to date with their yearly boosters.
A copy of your dog’s vaccination card is needed for our records. Please email a clear, readable image of any vaccination card(s). If any updates have been made to your dog(s) vaccination card(s), we will require an updated image of any changes to be emailed to email@example.com as a clear attachment. If you are sending the photo from a mobile phone such as an iPhone, please could you send the full-size photo of the card (shown as “Actual Size”) so the quality of the photo is not reduced.
We do viewings by appointment only as we take the time to explain everything to you these can be booked in give us a call to see availability.
Please check out our Virtual Tour Video for a look around or site and facilities.
We require every new dog to do a trial day care and/or boarding stay this is for the benefit of your dog(s) to see how they get on in our environment. F On collection, we ask that you arrive slightly earlier than usual collection time so the yard team can give you feedback, some dogs may require an addition trial depending on how they get on. Dog(s) who pass trial will recieve a Green card, this will be emailed over and has details of how to set up your online account and make future bookings. Please do not be disappointed if we refuse your dog entry to Rose Cottage, rest assured we have the dog’s best interests at heart, we will of course always try to recommend another option for you and your dog. We do not just take your money we advise you if we feel we are not the best places for your pooch. We always want what is best for each and every dog that comes to Rose Cottage.
A non-refundable or transferable deposit of £50 is required for stays over 5 days is required on day of booking paid by cash or card the rest of balance is due in full on first day of boarding in full by cash or card. Full Terms and Conditions of payment information is available upon request. If you cancel the booking the deposit will not be refunded back to you.
Monday to Friday only
AM is anytime between 7:00am and 10:00am
PM is anytime between 16:00pm and 18:00pm
When you arrive at our gate to drop your dog(s) off please could you contact us on 07809 895348 and we’ll let you in. One of the team will meet you in the car park to collect your dog(s). If you do follow another car into our site, please notify us via a call or text message that you have arrived to drop off or collect your dog(s). Please wait in the car park and we will be with you as soon as we can.
We ask you to provide food if your dog has special dietary requirements that eliminates any upset tummy scenarios due to change of food.
We do however have in stock a dry kibble and wet if needed. We can accommodate raw food as we have fridges and freezers available on site too.
Yes, we can get your dog’s looking their very best for your return, we offer a full wash and blow dry using the best products to suit your dog’s individual skin type.
Please let us know if you would like to add this onto your booking as an optional extra to ensure they smell amazing and are looking their very best for when you come to collect them, ready for all the cuddles.
Due to the nature of how we operate our business we must be selective with the breeds of dogs we take for Day Care and Boarding at our centre. Unfortunately, because of this we are unable to take the following breeds of dogs, Staffordshire Bull Terrier, Dobermann, Mastiff, Bull Breeds, Rottweiler, Akita, Shar Pei. It is at Rose Cottage discretion what breeds of dogs we take, that we feel suit our environment, and we are sorry for any inconvenience this may cause you however please be aware we want what’s best for each and every dog and sometimes Rose Cottage doesn’t suit every dog. We do not just take your money we advise you if we feel we cannot help. We require every new dog to do a trail day care or boarding stay and then you will receive a full report within 48 hours of how we feel your dog has settled. Please do not be disappointed if we refuse your dog entry to Rose Cottage, rest assured we have the dog’s best interests at heart, we will of course always try to recommend another option for you and your dog.